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CITIZENSHIP From 5 Art

CHAPTER 7 : CONFLICT AND PEACE IN SOCIETY

MANAGING INTERPERSONAL CONFLICTS

Interpersonal conflict occurs in interaction where these are real or perceived incompatible goals, scare resources or opposing viewpoints. It can be verbal or non-verbal expression. Good communication styles have been identified and theirs use can be lead to a beneficial outcomes result.

  • Competing
  • Avoiding
  • Accommodating
  • Compromising
  • Collaborating
par Claude Foumtum